Lodging Interactive propels the hospitality industry to new heights with GuestCONNECT, an innovative suite of services specially designed for hotels and resorts. By merging the essential elements of digital marketing, this unified approach creates a striking online presence while ensuring a continuous interaction with customers throughout their booking journey. With a “pay-as-you-go” subscription flexibility, establishments can now effectively engage their guests on social media, manage their reputation, and enhance the customer experience in a sustainable and impactful way.
Lodging Interactive, an award-winning agency specialized in digital marketing for hospitality, has launched GuestCONNECT, a subscription service that combines hotel websites, social media marketing, and customer review management. This service, designed specifically for hotels and resorts, aims to optimize customer engagement throughout the booking journey.
With GuestCONNECT, establishments benefit from a strong online presence without a significant initial investment, while ensuring continuous interaction with their customers. Among the services offered are modern website design, a digital strategy on Facebook and Instagram, as well as professional responses to customer reviews on over 140 review sites.
The “pay-as-you-go” approach offers flexibility and adjustment according to needs, allowing hotels to develop their digital visibility in an affordable and consistent manner.
Lodging Interactive GuestCONNECT: an integrated strategy for optimized digital presence
In today’s digital world, Lodging Interactive, an award-winning digital marketing agency, is revolutionizing the hospitality sector with its GuestCONNECT service. This flexible subscription solution allows hotels to stand out with a strengthened online presence while minimizing initial investment. Modern websites complemented by organic SEO and social media marketing are designed to ensure constant and meaningful customer engagement throughout their booking journey.
Managing customer engagement through social media and online reviews
With the GuestCONNECT strategy, hotels benefit from a continuous e-reputation management service. This approach ensures that every customer review is handled professionally and in accordance with the brand, thus improving the hotel’s image. Monitoring over 140 review sites allows for sentiment analysis to gain valuable insights into the customer experience. Meanwhile, an active presence on Facebook and Instagram is maintained, ensuring that hotels stay top of mind for potential and existing customers through engaging weekly posts.
GuestCONNECT: a modular and accessible approach for hotels of all sizes
What truly sets GuestCONNECT apart is its ability to offer modular and affordable services, tailored to the size and needs of each hotel. The “pay-as-you-go” subscription model allows for unprecedented flexibility, making digital strategy accessible to all establishments, from small inns to luxury hotels. This growth-oriented approach enables each hotel to develop sustainably while maintaining a high level of professionalism in their online communication.
